What Brands Do you use?
I use various brands But Mainly Hogg Tumblers.
Are Your Tumblers Sublimation?
No, I Use Epoxy Resin To Seal Everything Added To The Tumbler.
How Long Does It Take For My Tumbler To Be Ready?
If the Tumbler is made to order processing time can range from 1 to 2 weeks to complete and Properly cure before shipping out. Also Making sure that the quality of the product is as perfect as possible! I like to be sure the Quality of the tumbler is up to standards before sending to customers. Already finished products will be ready to ship out the next business day.
What Are Your Shipping Policies?
All Shipped Items Will be processed with a tracking number that you will recieve once the item is shipped. If For some reason The Item arrives Damaged please take pictures of originally shipping package, pictures of the items and Send them to my E-mail @ [email protected] I Will Then Open a Claim Through USPS And Keep You Updated On Every Detail. Please Contact Me To Let Me Know if You Want Item Dilevered To Your Mailbox Or Signed For. I Am Not Responsible For Any Lost Or Stolen Items.
Refunds And Exchange Policy
I Do Not Accept Returns on any Products Unless Item Arrives Damaged And photos are Sent To [email protected] Then Exchanges Can Be Made As Long As The item is sent back.
Are Your Products BPA Free?
yes, All Items Are BPA Free. Most Items Are Stainless Steel Products Food compliant. FDA Approved Epoxy Resin is used To Coat Every Item.
Will My Glitter Fall Off My Tumbler?
No, All Glitter Is Sealed With Epoxy Resin Therefore Nothing is going to fall off And stays in place.
What If I Change My Mind?
If You Find Yourself Indecisive About What you Want On Your Tumbler And You Change Your Mind On Certain Details Please Contact me And let me Know As soon as possible. If I Am Not too far in the process I will be more than happy to make those changes. However, If I Am Too Far In the process a Fee Will be applied Due To Help Cover Inventory Costs . If You Choose To Cancel Your order Within 24 hours Your Cancellation will be processed.
Why does it take so long for my customized tumbler to be finished?
Every Tumbler is handcrafted. I Prep The Tumblers by sanding, painting, etc. If The Tumbler Contains Glitter I Apply Layers and dry inbetween each layer. First Layer Of Epoxy Takes About 10-12 Hours To Dry. As Well As Additional Time To Prepare And Apply Decals, images,vinyl Is Applied to the Tumbler with another coat of epoxy taking another 10-12 hours to dry. Also taking time to modify any layer that is neccessary to ensure you have a smooth sealed surface. Please Know that i am working on your product in the order in which it was recieved. If You need your item Faster Please contact me And I Can Try To Get It Out in a timely manner if possible. Rest Assured That I am Trying to Get Your Item Out in a timely manner without compromising the quality.